Disclaimer

Disclaimer

The information contained in this program is provided by Equine Care Clinic and Equine E Care for the purpose of providing general animal health and treatment information only. This program is not a substitute for independent professional advice and should not be treated as such.

You must not rely on the information in this program as an alternative to veterinary advice from your animal’s treating veterinarian. If you have any specific questions about any animal health matter you should consult a veterinarian.

While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the program or the information, products, services, or related graphics contained within the program and websites for any purpose. The information on this site is made available on the basis that Equine Care Clinic and Equine E Care is not providing professional advice on a particular matter. Any reliance you place on such information is therefore strictly at your own risk.

The Equine Care Clinic and Equine E Care do not accept any liability for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this program.

Nothing in this disclaimer will limit any of our liabilities in any way that is not permitted under applicable law or exclude any of our liabilities that may not be excluded under applicable law.

 

Equine Care Clinic Security Policy

Equine Care Clinic uses the Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the Stripe gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Equine Care Clinic/Equine E Care or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within Stripe’s bank-grade data centre, further protecting your credit card data.
  • Stripe is an authorised third party processor for all the major Australian banks.
  • Stripe at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Equine Care Clinic.

For more information about Stripe and online credit card payments, please visit www.Stripe.com

Delivery Policy

After ordering online, you will receive an email confirmation from us containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 10 working days; however, if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at info@equinecareclinic.com.

Digital Delivery

After ordering online, you will receive an email confirmation from us containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 1 working days.

If you wish to query a delivery please contact us at info@equinecareclinic.com

Prices

All prices quoted are in Australian currency (AUD) and are GST inclusive

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 14-day money-back guarantee from the time you receive the goods. Please email us at info@equinecareclinic.com within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of loss, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Equine Care Clinic will not be responsible for parcels lost or damaged in transit if you choose not to insure.